A recent job for a customer focused on fixing this poor garage door opener installation. Our customer’s friend helped him out so he could save a few bucks with a DIY opener installation job. Unfortunately, they made several mistakes and our customer ended up calling us to fix it.
This is a great example of why sometimes calling a professional to do a job you aren’t familiar with, can be worth the money. The customer’s friend assured him he knew what he was doing, but obviously not.
The Wayne Dalton garage door our customer has had a crack on the upper panel due to the poor installation job. This happened because when the opener was installed, they didn’t also add a strut to reinforce the upper panel. Because of this, the upper panel cracked when the garage door opener was in use.
In the close up of the crack below, you can see what a big deal this is. A cracked panel can compromise the safe and proper operation of your garage door.
It’s always good news in cracked panel land when the garage door that is cracked is still manufactured. Fortunately for our customer his Wayne Dalton door was, so we were able to order a replacement upper panel. When it arrived, we removed the cracked panel and installed the new one.
We also added a strut after the panel was installed. The strut helps to reinforce the panel and will prevent any cracks in the future.
Since we were there, we adjusted the customer’s tracks, and visually inspected the entire door and mechanisms to ensure everything else was working as it should. This included a visual inspection of the springs, cables and hardware.
Above, the new strut.
The new panel also looks great!